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Frequently Asked Questions (FAQs)

 

Here is a list of the questions that I get asked most often. If you cannot find what you are looking for, please contact me.

 

Q. DO YOU HAVE A STUDIO OR SHOP WHERE I CAN COME AND SEE YOUR PRODUCTS?

A. My studio is not currently open to the public.

 

Q. CAN I PURCHASE A PRODUCT WITHOUT CREATING AN ACCOUNT?

A. Yes.  You can simply check out as a guest.  The option to create an account is offered at checkout.  If you choose to set up an account, we will NOT share your details or spam you.

 

Q. DO I NEED A PAYPAL ACCOUNT TO BUY SOMETHING?

A. No. I use Paypal as my merchant for online payments which allows you to pay via debit or credit card or alternatively, you can login if you have a Paypal account to pay. For more information see our Orders and Delivery page.

 

Q. I CAN’T SEE THE OPTION TO PAY WITH A CREDIT OR DEBIT CARD, WHAT HAS HAPPENED?

A. If you are not presented with the option to pay with a debit or credit card, it may be because you or someone who uses your computer is still logged in to Paypal from a previous session.  Paypal automatically detects this and will assume that you want to proceed using your account.  You will need to logout of Paypal, return to your basket and proceed again.

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